FAQs
People ask us at Licky Lips Cakes lots of questions, so what better way to help you all with your cake decisions and conundrums than this FAQ page.
I'm happy to design and make cakes for any occasion or event. If you can't see the answer below please don't hesitate to contact me direct on 07947 523 061.
I require a minimum of 7 days notice for all orders. For wedding cake bookings or large orders I require 3 week notice. I may be able to fulfill a last minute order, but it is advisable to book as far in advance as you can.
You can contact me direct with a brief outline of what you would like and I will get back to you within 24 hours.
Delivery is free locally, surrounding the postcode L36
For deliveries outer Liverpool please ask for costs
A £3.00 extra charge is payable if toll fees applies.
You can arrange to collect on your chosen day by prior arrangement. We are not responsible for any damage to your order after you have collected it.
Orders are payable via
• BACS
• Cash
• Visa (a 3% fee for orders under £50)
• Mastercard (a 3% fee for orders under £50)
• Paypal (a 2.5% fee will be added to your order to cover Paypal fee’s)
• Cheque (orders will only be confirmed after the cheque has cleared.
For smaller orders payment is due in advance.
A 30% non refundable fee is required at booking for wedding cakes and other large orders, the remainder of the balance is to be made 14 days prior to delivery.
Please enquire if you are interested in a flavored cake that is something a bit different. At Licky Lips Cakes we endevour to fulfill all your cake requirements.
Cakes are not dairy free or gluten free.
Although some of my recipes do not contain nuts they are made in an environment where traces of nuts may be present.
Our cakes do not like being put in the refrigerator!
Once you have received the cake, you can store it in a cool, dry place and out of direct sunlight. You can refrigerate or freeze them once they have been cut to preserve them.
If you would like to keep any decorations such as sugar flowers or figurines, remove them from the cake and store in a container preferably with some anti- moisture crystals.
To start the order process, either call us, text or email us containing as much of the following information as you can, that way we can quote your cake with accuracy:
• the date of your event
• the occasion/nature of your event
• the event location, delivery address, and delivery time
• how many people you will need to serve
• your daytime phone number
• your email address
• an idea of what kind of cake design you want